Ride tokens can be purchased on the day.  Offers are only available when tokens are pre-booked online.

Yes, the event site is flat and suitable for pushchairs.  Step-free access is available for all areas.

Under 14s must be accompanied by an adult into the event.

Some rides have age and size restrictions which will be clearly signposted on the actual ride itself.

The Christmas Village offers something for all ages! With rides for children and family-friendly attractions for all ages, it’s a festive experience for every generation.

Please see the link for the directions to the centre, and follow signs for the Oasis and Orange car park areas. (You can’t miss it!)

Please note there are 9000 car parking spaces available (be mindful of heavy traffic at peak times).

https://www.meadowhall.co.uk/getting-here/directions.

For Parent and Child parking, please note that these are only available for families with Under 5’s and require a permit. You can receive your permit at any of our Customer Service desks.

In the event of extreme weather, particularly high winds, we may need to close certain rides, and this may happen quickly without prior notice.

You can either use your pre-purchased ride tokens on another day or request a refund.

Step-free access is available for all areas of the event. Some rides are subject to their own specific risk assessments so please speak to security, stewards or the operations team members onsite to understand accessibility. Our team are always on-hand to help and we are undertaking internal audits to make sure we are providing the best service to our guests. Please email info@themagicalwinterland.co.uk where we can discuss your requirements further.